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About Downtown HospitalNew York Downtown Hospital delivers state-of-the-art healthcare with the intimate attention and compassion of a community hospital. As the closest acute care hospital to the 600,000 people who work and live in Lower Manhattan, our mission is to serve the people who comprise the diverse business and residential communities of Wall Street, Chinatown, SoHo, TriBeCa, Battery Park City and the Lower East Side. Each year, the Hospital has more than 30,000 emergency visits, 146,000 outpatient visits, 10,000 inpatients, 5,300 outpatient surgeries and 2,400 new babies born. Emergency and PromptCare Services24-hour emergency room and ambulance service on call through the 911 system. Special PromptCare services for the time-sensitive treatment of non-emergent, urgent health needs.ParkingPublic Parking Garages are located directly across from the Hospital. Rates range from $10 for the first hour to day rates of $20-$30.Places to StayHotel Reservations Network800-964-6835 www.hoteldiscounts.com Places to EatThe New York Downtown Hospital Cafeteria is located on the Ground Floor (one floor below Main Floor) of the Hospital.New York Downtown Hospital is located within easy walking distance of: -The South Street Seaport -Nassau Street Pedestrian Mall Each location offers a wide variety of eating options, from hot dog stands to fine dining. Local Shops and ServicesA full-service Pharmacy is available in the William Street Lobby of the Hospital.New York Downtown Hospital is located within easy walking distance of numerous shops and services located on Fulton Street, Park Row and the Nassau Pedestrian Mall. In-Patient ServicesThe Admissions Office is located immediately to your left as you enter the main lobby. Please have documents prepared by your physician's office, health insurance information and the name of the person who is your Appointed Personal Representative readily available.Pre-Admission Testing Your doctor decides which pre-admission tests will be administered by the Hospital and will provide you with a written referral for any procedures requested. Discharge Social workers from the Hospital's Continuum of Care Department (212-312-5838) assist you or your Personal Representative in discharge preparation. You will receive notification 24 hours in advance of discharge. Insurance and Payment Policies You will be contacted in advance of your admission for health insurance information. If you are not fully covered the Hospital may request a deposit for services as well as determine your eligibility for Medicare or Medicaid coverage. Visiting Hours General visiting hours are 7 A.M. to 8 P.M. For maternity patients, immediate family members have 24-hour access at the discretion of the nursing staff. Meals Sensitiveto the diverse tastes and dietary requirements of our patients, the Hospital provides a menu featuring international selections. Special meals are always available and may be requested through your unit nurse, the nutritionist (212-312-5020) or noted at the time of admission. Interpreter Services The Hospital provides free and an immediate availability of Chinese language translators fluent in several dialects. Virtually all other languages are available through a network of Hospital staff or our AT&T; Language Line. Telephone and Television Services For your convenience, a telephone with a direct call number is at your bedside. You may arrange for telephone service at a nominal fee at the time of your admission by paying the Cashier, or (on off hours) the Admitting Office. Television service is no charge. Private Duty Nursing Arrangements for private duty nurses may be made directly through the Nursing Administration Office located on the First Floor, just off the main lobby. A designated family member or the patient's Personal Representative must sign for the request. Out-Patient ServicesOutpatient Services Ambulatory Surgery and Endoscopy Services(212) 312-5264 State-of-the-art same-day surgical and diagnostic endoscopic procedures including plastic, laparoscopic and arthroscopic surgery in a modern, patient friendly setting. Cardiac Rehabilitation Services (212) 608-7422 Comprehensive program for cardiac patients in various stages of prevention and rehabilitation including education, exercise and nutritional counseling. Outpatient Medical Services (212) 312-5260 Full range of primary and specialty services provided by appointment. Most insurance and managed care plans as well as sliding scale fees are accepted. Dialysis Services (212) 312-5245 On-site, chronic and acute hemodialysis. Downtown Medical Associates (212) 238-0100 Hospital-based, Board-certified physician group providing full primary and specialty care services in a modern, state-of-the-art care setting. Eye Clinic (212) 312-5250 Comprehensive ophthalmological services including laser and radial keratotomy procedures. Geriatric Services (212) 312-5886 Education, wellness, screening and medical services dedicated to meeting the special needs of senior citizens. Home Health ServicesVisiting Nurse Service of New York (212) 312-5652Patient/Family Support ServicesFor Physician Referral Line: (212) 312-5800Patient Representative (212) 312-5165 Patient and family members are encouraged to contact the Patient Representative for problem solving of concerns outside the scope of the medical and social work care team. Continuing Care/Social Work Services (212) 312-5838 This team of professional social workers is available to the patient throughout his or her stay providing discharge planning, counseling and advocacy. Volunteer Services Medical Records (212) 312-5122 Your records are available to you and to medical personnel designated by you or your care representative. Community and Corporate Health ServicesChinese Community Partnership for Health 866-652-8302Health education and promotion, screening and treatment provided at various neighborhood centers and work sites in the Chinese Community. Chinese Language Health Services/Health Education Referral Hotline 866-652-8302 Interactive, Chinese-language telephone resource for a variety of medical and health-related issues provided for Chinese-speaking individuals throughout the Tri-State area. Kress Vision Program (212) 233-8438 Comprehensive eye exams and other vision-related services provided to under served individuals and groups in neighborhood and community centers throughout the city. PCAP Prenatal Care Assistance Program (212) 312-5280 Full range of pregnancy, post-partum and birthing services provided at no cost to individuals who meet eligibility requirements. Strang Cancer Prevention Clinic (212) 475-6066 Comprehensive services related to the assessment, prevention, detection and treatment of cancer, including exams, screenings and educational programs. New York Downtown Hospital 170 William Street New York, New York 10038-2649 (212) 312-5000 |
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