Communities We Serve
New York Downtown Hospital is the primary hospital serving the Lower Manhattan communities of the Financial District; Chinatown; Battery Park City; Little Italy; TriBeCa; City Hall; Police Plaza; the Federal, State and City Courthouse complex; and the rapidly expanding residential community of Lower Manhattan. These neighborhoods currently employ 317,000 people and provide housing for 227,000. The Hospital defines its primary Service Area as the area south of Canal Street. This area, as well as those immediately adjoining, delivers a high number of patients to the Hospital. The Hospital’s secondary Service Area extends to Houston Street. The Hospital also continues to serve a significant number of patients from Brooklyn and Queens. The South Street Seaport, the World Trade Center site and the Statue of Liberty attract 5 million tourists annually to the Hospital’s Service Area, swelling the Downtown population by an average of almost 14,000 people a day. A significant increase in visitors is anticipated following the opening of the 9/11 Memorial.
The Emergency Department represents the Hospital at the Grass Roots level. Our Mission to serve the Communities involves being sensitive to the ever-changing needs of the populations we serve. Thus, we have been restructured and continue to evolve to serve the vast diversity of the individual communities of the Downtown Area, each of the neighborhoods with its own culture and flavor, as well as its distinct medical expectations.
Following the closure of St. Vincent’s Hospital, Downtown Hospital’s service area has increased significantly with a number of patients from SoHo, TriBeCa and the Lower West Side now utilizing the Hospital for Emergency, Orthopaedic, Obstetrical and Surgical services.
The neighborhoods of Lower Manhattan span the gamut of socio-economic status and ready access to medical care. The affluence and diversity of this cultural blending creates unparalleled opportunities and challenges. As these neighborhoods grow and metamorphose, the Hospital must change with them or risk losing the pulse of the community.
The major languages of our patient population are English, Chinese and Spanish, though because of the diverse cultural nature of our financial and tourist areas, all languages are encountered. The Hospital maintains Chinese translators twenty-four hours a day and has similar ability in Spanish. For all other languages, a language bank has been established and the Hospital retains connections to phone translation services that can be accessed from the Emergency Department.